Dashboard
The first screen of the day
The dashboard sums up the state of the business and shows where every figure comes from.
- Active cases, outstanding balance, upcoming deadlines and new leads from the last 30 days.
- Pending tasks and the week’s schedule, each item one click away.
- Cases by stage, leads by source, revenue by service and revenue by month.
- “Need attention”: open cases sorted by traffic light, deadlines, balances and activity.
Inbox
Conversations from every channel
The inbox brings together WhatsApp, Messenger, Instagram, Telegram, SMS and email. Each conversation shows the client’s context and cases.
- Reply to the client, leave internal notes for the team, assign an owner, close or put on hold.
- Quick replies and templates; saved views with each day’s filters.
- Leads that arrive without a record: link them to a client or create one from the conversation.
- AI agent per conversation, on the business’s own key: switch it on or off in each thread. The AI menu also drafts, corrects or summarizes without sending anything.
Clients
Every client’s record
Details, cases, schedule, communications, calls and notes in a single record.
- Manual entry or CSV import; export whenever you need it.
- Duplicate detection and merge without losing cases, notes, communications or appointments.
- Templated messages, browser calls from the company’s number, and a log of every call.
- Client portal with a secure link; deletion of a person, or full erasure of their data, with the safeguards each case requires.
Cases
The file for every job
Each case carries its service, its owner, its forms, its dates and its document checklist.
- A list with filters, deadline traffic light and priority; a board to move cases between stages.
- A file with stage, checklist, uploaded and generated documents, and notes.
- Intake by link: the client fills in the form and the answers are saved to the case as a PDF.
- Contract-and-deposit lock; closing, archiving with a reason, and deletion only when appropriate.
Sales
Quotes, contracts, payments and more
The “Sales” submenu groups Quotes, Contracts, Payments, Reports, Campaigns and Advertising.
- A quote built from the service catalog; sent to the client, with their decision recorded.
- A contract generated from the accepted quote, with your own clauses or the business’s own PDF; e-signature (DocuSign or Documenso), or a record of a signature obtained outside the system.
- Deposit and balance with Stripe links and invoices, or payments recorded by any other means.
- Reports by month range: leads, conversion, cases, revenue and team performance. WhatsApp and email campaigns. Spend, clicks and leads from Meta and Google Ads.
Operations
Documents, tasks, plans and calendar
The “Operations” submenu groups what the team does every day.
- Documents: any file from any case on a single screen, with a marker showing whether it is already copied to the cloud.
- Tasks: reminders generated by the CRM and follow-ups created by the team, grouped by owner.
- Follow-up plans: sequences of messages and tasks the CRM sends automatically on the scheduled days, stopping when the client replies.
- Calendar by month, week, day or agenda, synced with Google Calendar or Outlook.
Settings
The business, your way
Administrators only. Everything that adapts Zevli to your company.
- Identity, deposit percentage, case numbering, traffic lights and the lock.
- Service catalog with price, stages and forms; industry packages; checklists and intake.
- A standard clause-based contract or your own PDF template; message templates in Spanish and English; email designer.
- Team, roles and permissions; companies in the same installation; integrations; backups; license; audit log.
Pages for your clients
What your client sees
Three public pages with the business’s brand, in the client’s language.
- Client portal with a secure link: profile, cases, quotes, payments and appointments.
- Intake form: the client fills in their details and they are saved to the case as a PDF.
- Public quote: the client accepts it from the link in their email.